Privacy Policy

We collect only what we need to respond to you and provide our services:

• Details you give us in enquiry, viewing or contact forms: name, phone number, email address, your requirements and message.
• Account details if you register: name, email address, optional phone number and your saved properties.
• Technical information needed to keep the service secure, such as a one-way (hashed) version of your IP address used to prevent abuse. We do not store your raw IP address with your enquiry.

• To answer your enquiry and arrange viewings.
• To share property information you asked for, including availability, pricing and payment plans.
• To manage your account and saved properties.
• To protect the website against spam, fraud and misuse.
• To meet our legal and regulatory obligations.

We do not sell your personal information. We may share it only when needed to serve you:

• with the developer or owner of a property you enquired about, when you ask us to proceed;
• with service providers that host and operate this website on our behalf, under confidentiality obligations;
• with authorities when required by law.

Your information is stored with reputable cloud infrastructure providers and protected by access controls: only authorised team members can see enquiries, and confidential documents are never publicly accessible. No method of transmission or storage is completely secure, but we work to protect your data appropriately.

We keep enquiry and client records for as long as needed for the purposes above and to meet legal requirements, then delete or anonymise them.

You may ask to access, correct or delete your personal information, or withdraw consent to be contacted, subject to applicable law. Registered users can update their details from their account. For any request, please contact us.

We use a small number of essential cookies and similar storage. See our Cookie Policy.

We may update this policy from time to time. The date at the top shows when it last changed.